Click on a rental policy for more details
Mileage Policy
MERCEDES SPRINTER & MINI-BUS VANS

Florida Residents and Non-Residents:
Within Florida and Outside Florida - 100 miles per day included/.48 cents per mile thereafter
Outside Florida - Subject to written management approval.


REAR & SIDE ENTRY WHEELCHAIR MINIVANS

Florida Residents and Non-Residents:
Within Florida-Unlimited Mileage

Outside Florida - 100 miles per day included/.35 cents per mile thereafter with written authorization by management ONLY

**UNLIMITED MILEAGE OPTION AVAILABLE FOR $49.95 PER DAY, WITH RENTAL PERIODS OF 3 DAYS OR LONGER.**


FULL SIZE WHEELCHAIR VANS

Florida Residents and Non-Residents:
Within Florida only 100 miles per day/.35 cents per mile thereafter.

**Not eligible for unlimited mileage option**


JEEP WRANGLERS & ALL OTHER PASSENGER VANS (7, 8, 10, 11, 12 and 15 passenger vans)

Florida Residents:
Within Florida - 200 miles per day included/.25 cents per mile thereafter

Non-Residents:
Within Florida - Unlimited mileage included
Outside Florida - Subject to written management approval.

**UNLIMITED MILEAGE OPTION AVAILABLE FOR $49.95 PER DAY, WITH RENTAL PERIODS OF 3 DAYS OR LONGER.**


CREW CARGO VANS

No Free mileage/ .68 cents per mile
No Out of State Travel Allowed

top of page

Tolls Transponders
The cost for the use of the transponders is: 1-3 days is $2.50 per day and 4 or more days it is $10.00 for the rental, plus the cost of the toll.
top of page

Power Scooter Rental Policy
We Highly Recommend purchasing the damage waiver for the duration of your scooter rental. By not purchasing the damage waiver, you are agreeing with the terms and conditions set forth here.
Accidental damage waiver insurance is offered for an additional premium, when making your reservation, should this insurance not be selected, renter agrees to reimburse Florida Van Rentals its authorized agents or representatives, upon demand, for part or as necessary, full replacement value, for any damage to or destruction of the mobility equipment, the renter acknowledges, agrees and authorizes Florida Van Rentals to charge the credit card used for any relevant repair costs or if required, the full replacement of the mobility equipment.
top of page

Price Match Request
Our Low Price Guarantee does not apply to services, nor does it apply to special offers or promotions, including rebates. All Billed reservations are final and are not eligible for a price match.
top of page

Mercedes Sprinters that run on Diesel Fuel
Any Customer that rents any our our Mercedes Sprinter Vans must fill up vehicle with Diesel Fuel only. If Customer puts gasoline in rental vehicle rather than Diesel Fuel this will void any insurance coverage for rental period and customer will be responsible for complete repair costs.
top of page

Florida Child Car Seat Laws
It is the responsibility of the supervising adult to ensure that any child under 7 years old is seated in a federally-approved child car seat.

Never put your child in a child car seat in the front of a vehicle with a passenger air bag. It is always safest for your child to ride in the back seat.

For more information on Florida's seat belt law:

http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&URL=0300-0399/0316/Sections/0316.613.html
top of page

Late Rental Returns
The following policy applies to rentals turned in after the designated return time:

We allow a 1 hour grace period on returning the vehicle, any vehicles returned more than 1 hour late shall be charged (1) additional day rent on the vehicle.
top of page

Smoking
No SMOKING is allowed in any of Florida Van Rentals vehicles. There will be a $250.00 smoking fee should the rental vehicle have a odor of smoke in rental vehicle. Customer will be responsible for any damage to any seats (Cigarette Burns).
top of page

Drivers License
We require a current drivers license or temporary permit/license at time of rental. We will not accept a expired drivers license.
top of page

Debit Cards
We accept Debit Cards and Cash on rental vehicles. There will be a deposit of $250.00 which will be taken on debit card plus the cost of the rental. You will need to supply proof of full coverage insurance prior to rental.
top of page

Emergency Information
Our office will supply a emergency number at the time of rental should you need to speak with Florida Van Rentals outside of normal operating hours
top of page

Gas
The Fuel Level will be checked and confirmed from our office staff at the time of rental. The CUSTOMER is required to bring the rental vehicle back with the same amount of Fuel as when rented. Fuel disrepancies will be billed upto $10.00 US per gallon and this rate will be reflected on van rental contracts
top of page

Hours of Operation
We are open from 8:30AM - 5:30PM EST Monday through Sunday. Call our office for exact hours. We deliver on Sundays, and odd hours! We Go The Extra Mile To Earn Your Business
top of page

Rims & Tires
Each one of our vehicles is equipped with a spare tire and a jack with lug wrench. It is the sole responsibility of the renter to replace the tire with the spare provided in case of a flat tire.

We do not give flat tire replacement service.

The renter is also responsible for the cost of the replacement tire.

Unfortunately there is sometimes road hazard, but we cannot assume responsibility for the damage caused to the tires and rims.

Please drive carefully.
top of page

Honor Reservations
Rental Rates are locked in and are guaranteed at the time of booking. Price Rental increases and Price Rental decreases will not affect the rate that you have booked at. If a lower rate becomes available, you may receive the lower rate if you are outside of 14 days of your pickup date. If you are within 14 days of your pickup date you must cancel and re-book the rental, cancellation fee of $100 will be applied.

If you have a Pending Reservation this will need be finalized through our office once we received the completed pdf form
top of page

Spare Tire and Jack
Florida Van Rentals vehicles are equipped with a spare tire and a jack with lug wrench. It is the sole responsibility of the renter to replace the tire with the spare provided in case of a flat tire. We do not give flat tire replacement service. The renter is also responsible for the cost of the replacement tire. Unforetunately there is sometimes road hazard, but we cannot assume responsibility for the damage caused to the tires and rims. Please drive carefully!
top of page

Jeep Wrangler - Soft Top Policy
The soft top on our Jeeps are to only be used in the up or completely fastened position or completely down with side windows removed.

Do not use the top partially up or down as this may cause the roof to be damaged or come completely off.

Any damage to the roof due to renter error shall be the sole responsibility of the renter.

Please ask a rental agent for instructions if you are unsure how to operate the top.
top of page

Summons Payment Responsibility
The renter is fully and totally responsible for any parking, traffic, and E-Z PASS or SUN-PASS summonses during the time of the rental. If you ignore and not pay any summonses you receive, we will be obligated to send your summonses to a company that charges a service fee to collect our tickets charges and bill you on YOUR credit card. There fee is $40 over and above the fee for the summons plus any additional late fees or other service charges administered by Florida or any other municipality that issued the summons. This could cost you much more than the original ticket. So please don't get a ticket, but if you do, please pay it timely in order to avoid all the other charges that you will have to pay anyway. If you try to avoid paying summonses, you will only pay much more later. There is no escape from paying summonses. Please take our advise. We know and we're trying to help you. PLEASE PAY YOUR SUMMONSES. Thank You.
top of page

Towing
NO TOWING ALLOWED. NO EXCEPTIONS
top of page

Prohibited Uses of Our Vehicles
Use of vehicle is limited to your personal use. You are not permitted to use the van to carry passengers or property for hire without prior authorization. To tow or push anything. To be operated in a test, race or contest or on unpaved roads, or while under the influence of alcohol or a controlled substance or for an illegal purpose including the transportation of a controlled substance or contraband or outside of the U.S.A. I am prohibited from removing any equipment from the vehicle. A violation of this paragraph automatically terminates my rental, makes me liable to you for loss of use, all the penalties, fines, forfeitures, liens and recovery and storage costs, including all related legal expenses.
top of page

Vehicle Reservations
Reservations are not guaranteed until you complete and sign our rental agreement online via Docusign. In the event your reserved vehicle becomes unavailable (i.e. rental extensions, mechanical issues, vehicle involved in accident) Florida Van Rentals reserves the right to substitute a rental vehicle/s of equal or greater size and/or value.
top of page

Age Requirements
Minimum Age: 21
Age 21 to 24 -
Age 25 and over
top of page

Additional Drivers
additional drivers permitted
Minimum Age for Additional Drivers: 21
Additional drivers must be listed on the rental agreement form. There will be a charge of $5.00 per day.
top of page

Fuel Policy
Vehicles must be returned with the fuel tank: Full
Fuel surcharges will apply. Price depends on current market. Ask at counter.
top of page

Deposit Requirements
Cash deposits are not accepted.
Florida Van Rentals accepts the following rental deposits:
Debit Card, Company Account, VISA Check, VISA, Master Card, AMEX, Discover
top of page

Payment Methods
Florida Van Rentals accepts the following methods of payment:
Debit Card, Company Account, VISA, Master Card, AMEX, Discover, Cash
top of page

One-Way Rentals
Vehicle drop-offs between Florida Van Rentals locations is permitted
Between Daytona Beach Intl Airport (DAB) and Ft. Lauderdale International (FLL): Charge: $ 150.00
Between Daytona Beach Intl Airport (DAB) and Miami International Airport (MIA): Charge: $ 150.00
Between Daytona Beach Intl Airport (DAB) and Orlando International (MCO): Charge: $ 50.00
Between Daytona Beach Intl Airport (DAB) and Palm Beach International (PBI): Charge: $ 150.00
Between Daytona Beach Intl Airport (DAB) and Tampa International (TPA): Charge: $ 100.00
Between Delray Beach, Florida and Ft. Lauderdale International (FLL): Charge: $ 50.00
From Delray Beach, Florida to Orlando International (MCO): Charge: $ 150.00
From Delray Beach, Florida to Palm Beach International (PBI): Charge: $ 50.00
Between Delray Beach, Florida and Tampa International (TPA): Charge: $ 150.00
From Ft. Lauderdale International (FLL) to Miami International Airport (MIA): Charge: $ 50.00
From Ft. Lauderdale International (FLL) to Orlando International (MCO): Charge: $ 50.00
From Ft. Lauderdale International (FLL) to Orlando-Sanford International (SFB): Charge: $ 150.00
From Ft. Lauderdale International (FLL) to Palm Beach International (PBI): Charge: $ 50.00
From Ft. Lauderdale International (FLL) to Tampa International (TPA): Charge: $ 150.00
From Miami International Airport (MIA) to Delray Beach, Florida: Charge: $ 50.00
From Miami International Airport (MIA) to Ft. Lauderdale International (FLL): Charge: $ 50.00
From Miami International Airport (MIA) to Orlando International (MCO): Charge: $ 150.00
From Miami International Airport (MIA) to Orlando-Sanford International (SFB): Charge: $ 150.00
From Miami International Airport (MIA) to Palm Beach International (PBI): Charge: $ 50.00
From Miami International Airport (MIA) to Tampa International (TPA): Charge: $ 150.00
Between Orlando International (MCO) and Cocoa Beach: Charge: $ 50.00
From Orlando International (MCO) to Ft. Lauderdale International (FLL): Charge: $ 150.00
From Orlando International (MCO) to Miami International Airport (MIA): Charge: $ 150.00
Between Orlando International (MCO) and Orlando, FL (Not Flying In): No Charge
From Orlando International (MCO) to Orlando-Sanford International (SFB): Charge: $ 50.00
From Orlando International (MCO) to Palm Beach International (PBI): Charge: $ 150.00
From Orlando International (MCO) to Tampa International (TPA): Charge: $ 100.00
From Orlando-Sanford International (SFB) to Ft. Lauderdale International (FLL): Charge: $ 150.00
From Orlando-Sanford International (SFB) to Miami International Airport (MIA): Charge: $ 150.00
From Orlando-Sanford International (SFB) to Orlando International (MCO): Charge: $ 50.00
From Orlando-Sanford International (SFB) to Palm Beach International (PBI): Charge: $ 150.00
From Orlando-Sanford International (SFB) to Tampa International (TPA): Charge: $ 100.00
From Palm Beach International (PBI) to Delray Beach, Florida: Charge: $ 50.00
From Palm Beach International (PBI) to Ft. Lauderdale International (FLL): Charge: $ 50.00
From Palm Beach International (PBI) to Miami International Airport (MIA): Charge: $ 50.00
From Palm Beach International (PBI) to Orlando International (MCO): Charge: $ 150.00
From Palm Beach International (PBI) to Orlando-Sanford International (SFB): Charge: $ 150.00
From Palm Beach International (PBI) to Tampa International (TPA): Charge: $ 150.00
From Tampa International (TPA) to Ft. Lauderdale International (FLL): Charge: $ 150.00
From Tampa International (TPA) to Miami International Airport (MIA): Charge: $ 150.00
From Tampa International (TPA) to Orlando International (MCO): Charge: $ 100.00
From Tampa International (TPA) to Orlando-Sanford International (SFB): Charge: $ 100.00
From Tampa International (TPA) to Palm Beach International (PBI): Charge: $ 150.00
top of page

Optional Charges and Coverage
Roadside Assistance
0.99 per day
Lockout Services:
Flat tire:
Out of Gas:
Dead Battery:
Towing:
Supplemental Liability Insurance
18.66 per day
The cost is $19.50 per day/$136.5 per week. This coverage extends your liability insurance up to one million dollars in the event of a third party claim against you in the event of an accident.
Collision Damage Waiver
16.95 per day
$16.95 per day

$2000.00 Deductible for Sprinters and Minibuses
$1000.00 Deductible for all other vehicles
Personal Accident
10.00 per day
10.00 per day * 30.00 per 3 days * 70.00 per week

Personal Accident Coverage provides accidental death and accidental medical expense benefit to the renter and their passenger (s). The death and medical expense benefit will both pay in addition to any other coverage that might be applicable to the renter or passengers.
Loss of Use
9.00 per day
Most Insurance companies will not cover for loss of use. With this additional coverage, you are assured of no money out of your pocket for loss of use fees.
Additional Drivers
5.00 per day
$5.00 per day
Unlimited Mileage (3 DAY RENTALS+)
49.95 per day
Non-Florida Residents- picking up a vehicle from an airport or off-site airport parking lot will receive Unlimited Mileage when traveling within the state of Florida. When traveling outside of Florida you will receive 200 free miles per day and .25 cents per mile thereafter. Alternatively, you may purchase an Unlimited Mileage option for $49.95 per day, when renting for 3 days or more.

Florida Residents- Receive 200/miles per day and .25 cents per mile thereafter. Alternatively, an Unlimited Mileage option is available to Florida Residents for $49.95 per day when renting for 3 days or more.

Unlimited mileage option is not offered for Minibuses, Mercedes Sprinters, 15 Passenger high top vans, Full Size Wheelchair Transport vans
GPS Navigation
$5.00 per day. Never get lost again! Get to all the Theme Park Attractions and Points of Interest with Peace of Mind.
Car Seats Front Facing
5.00 per day
$5.00 per day. This option allows you to rent car seats for the younger ones. Please advise if you require forward facing - rear facing or booster seats.
Car Seats Rear Facing
5.00 per day
$5.00 per day. This option allows you to rent car seats for the younger ones. Please advise if you require forward facing - rear facing or booster seats.
Booster Seats
5.00 per day
$5.00 per day. This option allows you to rent car seats for the younger ones. Please advise if you require forward facing - rear facing or booster seats.
Between 21-24 Years of Age
20.00 per day
Amtrak Drop Off
15.00 fixed
Kissimmee or Orlando
Amtrak Pickup
15.00 fixed
Kissimmee or Orlando
Hotel Drop Off
65.00 fixed
Delivery of Vehicle to Disney Resort Properties in Orlando - Kissimmee - Clermont and Davenport
Hotel Pickup
65.00 fixed
Pickup of Vehicle to Disney Resort Properties in Orlando - Kissimmee - Clermont and Davenport
Luggage Transfer
140.00 fixed
$140.00 Each Way. We will drop your luggage off at your hotel.
Rear Seat Removed (Vans Only/Location Restrictions)
10.00 fixed
Remove rear seat for additional cargo room.
Need Approval For Seat Removal In South Florida
Equipment Rentals from DiscountMobilityUSA.com
Rent your mobility or medical equipment at Discountmobilityusa.com. Scooters, Wheelchairs, Hoyer Lifts and More.
top of page

Cancelation Policy
CANCELLATION POLICY: Reservation cancelled 30 days or more prior to arrival - $50.00 cancellation fee Reservation cancelled 14 to 29 days prior to arrival - $100.00 cancellation fee Reservation cancelled 0 to 13 days prior to arrival - $100.00 cancellation fee and balance held for 1 year from original arrival date and cancellation can be extended on a annual basis until used and the balance will be applied to a new reservation. No refunds on early returns.
top of page

Insurance and Coverage
COLLISION DAMAGE WAIVER (CDW) CHARGE: This is an option. The charge for the waiver is as follows: $250 Deductible $26.95 per day/$188.65 per week $500 Deductible $21.95 per day/$153.65 per week $1000 Deductible $16.95 per day/$118.65 per week $2000 Deductible $14.95 per day/$104.65 per week SUPPLEMENTAL LIABILITY INSURANCE (SLI): SUPPLEMENTAL LIABILITY ISURANCE IS REQUIRED. This coverage extends your liability insurance up to one million dollars in the event of a third party claim against you in the event of an accident. All customers are required to carry a minimum of liability insurance with a minimum of $50,000US in Bodily Injury coverage. International customers (Canada and US territories excluded) are required to purchase CDW coverage at a minimum
top of page

Geographic Restrictions
No travel allowed outside the continental United States. No travel to Canada or Mexico. Written authorization is required to travel outside the State of Florida. Free mileage will be null and void for any violators.
top of page